Testimonials

"Both my wife and I have been patients of the hearing centre for the past five years. From the moment of entering, we were impressed with the courteous, knowledgeable and professional staff. They always endeavour to create a relaxed professional atmosphere conducive to learning the fundamentals whether being tested for, or fitted with new hearing devices. The devices themselves represent the top in cutting edge hearing technology from internationally know manufacturers. We are privileged to have a health service provider of this caliber in Brighton."

- Pete and Marilyn Peterson

"Service, service, and more service….that is what I found at Northumberland Hearing Centre in Brighton, from my very first appointment when I was filled with trepidation about needing hearing aids and full of questions about how and why ……. until the day I walked out beaming with happiness and wearing these tiny, invisible aids tucked behind my ears and feeling great. Carl stressed that I would need to come back for adjustments until we got it ‘just right’, and the staff always treated me in a welcoming manner and made an appointment as soon as possible. For me, the "Service After the Sale" was as important as the testing & fitting before the sale. Thanks to Carl and his staff."

- Dorothy Groves-Stewart

"I am very pleased with the Siemens aids Carl from Northumberland Hearing Centres fitted me with a few months ago. I also want to mention that the staff members of NHC that I have dealt with are, without exception, knowledgeable, friendly, and helpful. Thanks again Carl"

- RC (Bob) McKenzie

"When I arrived in Brighton in 1994, I was looking for a Hearing Centre that was knowledgeable in the 'state-of-the art' with regard to hearing aids. I was recommended to try Northumberland Hearing Centres by my Doctor. Upon meeting Carl and his wife, I knew I had found what I was seeking. My experience of their service over the last ten years has confirmed this thought. Carl always seems to have the most up to date model available for me to try. My last purchase of such aids has been of great benefit to me (and my family!!) and has meant I only have to return to him for batteries, which he keeps at a reasonable price I might add. This is indeed a double benefit as it allows me to meet his pleasant staff and chat to him about our mutual interest in classic cars."

- John Morralee

"John was excellent! What could I not say about the service. I'm treated very well by all the staff and the service is super! The product is wonderful and if anyone needs hearing aids, they should get them. It was awful not wearing a hearing aid. I was prescribed hearing aids before by another clinic, but they were not suitable for me. The hearing aid that Northumberland Hearing Centres fitted me with is an excellent choice. I would recommend anyone!"

- Joan Cole

"When I first started coming to Northumberland Hearing Centres 9 years ago, Carl and Karin showed me genuine concern. What I liked about the service was the closeness and personal touch. It was like being part of a family. All the staff are so pleasant and it's nothing but good going into NHC."

- Robert Horne

"Professional, patient staff. From first visit to ongoing care. If you are hearing impaired, Northumberland Hearing Centres and their professional staff will give you caring and patient care. This is a gift you give to yourself, family and friends.

"I first noticed I had a hearing loss when I became frustrated communicating with my spouse and family. When I could not understand my grandchild, I immediately went to NHC. With hearing ability lessening over the years, I have always been able to deal with it better with Hearing aids specifically tuned to address my hearing deficits."

- Beverley Carmen

"You know, walking into Northumberland Hearing for that important first consultation, you get the impression it exists just for you; nothing is rushed, everything is explained, all the options presented with professionalism - plus the reward at the end of it all of rejoining the world through enhanced hearing."

- Graham Woods

"It takes patience and support from John Thistle and my family, but at least I'm not closed by silence. Of all the hearing aid specialist I've seen, John Thistle has been the best in being very considerate and helpful with my hearing problems and is the first specialist who "LISTENS", and has learned to emote his voice so I can hear him. I can now go to music concerts and also watch DVD's on the television. I was not pressured to go for the digital, but with John's support and patience after almost a year, he has given me hope. I have no idea why my hearing degenerated so. I did not listen to loud music or have gadgets in my ears like the young ones do today."

- Audrey Ottewill

"I have been a client of Northumberland Hearing for the last 11years. Carl, Karin and their wonderful staff and their state of the art hearing technologies have made such a vast improvement to my hearing disabilities. I recommend Northumberland Hearing Centres to everyone and anyone who experiences any hearing issues at all; they truly do make the difference."

-Colleen Parnell

"After many years of working with extremely loud aircraft engines I suffered a hearing loss. I had my hearing tested over the years but to no avail. I could not join in any conversation if there were more than four people in the room as the voices became jumbled. I was fortunate to have Northumberland Hearing Centres recommended to me. Carl and the staff were professional and attentive ensuring a correct diagnoses. Due to unfortunate circumstances my hearing is not perfect. With aid of a hearing aid, I can now go to public functions and hear what is being said and participate with confidence. I would like to thank Carl for all the effort he put into helping restore my ability to hear."

- James Baker

"After moving to the Cobourg area, I was looking for someone to take care of my hearing needs as I wore a hearing aid and was not happy with it. In December 2003, I attended the Cobourg Audiology and Hearing Centre on King St. (now Northumberland Hearing Centres) where I met Carl and Karin; the owners of the centre.

"Carl and Karin assessed my hearing problems, recommended a course of action and I have been a satisfied client ever since. The number of staff has increased and there are more centres, but it is still the same personalized, professional service that I receive no matter which member of the dedicated staff I am dealing with.

"I find that all members of the friendly staff are very knowledgeable and proficient in their job. I do not hesitate in recommending Northumberland Hearing Centres to anyone who has a hearing problem. They are second to none."

- Ron Currie